PROJECT MANAGEMENT TURNS IDEAS INTO RESULTS

CSPM stands for CUSTOMER SUCCESS PROJECT MANAGEMENT.

Our organization has a purpose:
the success of our customers.

Only when we master the environment and the instruments at our disposal, can we create innovation and change.

A new way of process management has the capacity of transforming any business reality we choose to follow.

Our methodology and the top level of our technical and engineering skills offer a new approach aiming at our customers’ efficiency.

We bring a lasting change, with a constant and persistent growth over time. These are not small one-shot innovations.

We develop coherent and self-generating systems that last over the years.

MANAGING PROJECTS EFFICIENTLY MEANS:

Reducing complexity

Reducing costs

Optimizing communication

Reducing the probability of error

Creating competitive advantages

Focusing on the big picture

Recognizing and resolving conflicts

CUSTOMER SUCCESS PROJECT MANAGEMENT

Our activities are aimed at creating value and measurable business return.

We do this by identifying the client’s unspoken or unresolved problems.

We work on the product experience, trying to improve it, finding the solutions that can provide a real advantage compared to what our competitors offer.

When managing projects, we keep in mind that we are responsible for all phases.

We handle initiation, planning and execution.

We constantly check the status of the project, managing all steps until their conclusion.

We support the client in the development of a project, assessing the chain of possible problems that may arise during its implementation.

We describe the activities and identify the paths, defining all phases and sub-phases, assigning priority and importance to each of them.

We determine the possible links between individual activities and project phases and work out a time sequence of development, creating a common vision for the various participating actors.

In project management we make use of various collaboration and monitoring tools, which enable us to keep our clients/partners constantly updated.

We develop coherent and self-generating systems that last over the years.

If you want more details on the methodology of CUSTOMER SUCCESS PROJECT MANAGEMENT, write to: